Inbound Marketing vs Outbound Marketing Online As a Business


For many businesses in different industries, marketing is always a complete must. However, not many companies fully use different marketing strategies, typically cornering themselves into inbound or outbound marketing without even knowing it. If you feel as if your business has a more clueless approach to marketing, it’s best to connect to a professional.

After all, it is quite important to know the difference between inbound and outbound marketing. While both are important, outbound marketing is more of the traditional approach, and inbound marketing is the newer, more modern option for brands. As a business, which one is better for you? Let’s have a look at each.

What Is Inbound Marketing?

Inbound marketing is also referred to as “pull” marketing because customers actively come to you. This is a technique that turns the sales process on its head. Companies that use inbound marketing are more focused on their consumers and fostering relationships with them.

Essentially, an inbound approach to marketing is more about listening and responding to the wants and needs of the customer. Companies that use this typically aim to generate leads. They then nurture these leads via correspondence, creating a sense of community, and ultimately winning over the customer simply by providing value.

What Is Outbound Marketing?

Outbound marketing can be referred to as “push” marketing because it’s pretty much something that is pushed out and presented to the customer. This approach is typically more traditional, used by companies ages ago. This sales-focused approach involves being proactive and working with your audience to build your brand’s awareness.

In the case of outbound marketing, your marketing efforts are directed at a specific audience, and you’re looking to increase your brand’s awareness by distributing content, contacting websites, and setting up meetings.

How Do You Differentiate Inbound and Outbound Marketing?

Inbound marketing’s main goal is to reach out and connect with customers, while outbound marketing aims to make a sale. The former can be seen as a more passive approach in comparison to the latter’s aggressive approach.

The reason inbound marketing is becoming more popular is that people are now more accessible to brands and businesses than ever. Consumers want to do their shopping from the comfort of their own homes, on their own time. The most successful companies are taking note of this consumer behavior and are choosing an inbound approach to marketing.

Here are some brief factors on how inbound marketing and outbound marketing differ:

  • Customer Acquisition. Inbound marketing is more customer-focused and driven, so it involves the lead generation and nurturing to acquire customers and build relationships. Outbound marketing is more brand-focused, so it can rush this marketing stage.
  • Customer Treatment. As for customer retention and conversion, companies that choose inbound marketing will focus more on their customer retention. On the other hand, outbound marketers will focus more on their conversions.
  • Strategies. The main type of inbound marketing strategy is content marketing, as it works by creating appealing and useful content that audiences would want to consume. As for outbound marketing, it could range from email outreach and marketing.


As a business, you must know what market trends are the most suitable for your business. It is crucial for companies to seek out the benefits and drawbacks of both inbound and outbound marketing, as well as to develop a strategy that works best for your business. 

In need of online marketing in Cincinnati? Revworx Digital Marketing is an inbound digital marketing agency that cares about your business as much as you. Get in touch with us today!